Orthopedic Rehabilitation Equipment

We supply rehabilitation equipment, soft goods and training to patients, hospitals and facilities. We are known for our expertise in Continuous Passive Motion (CPM) therapy.

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To All of our Patients and Facilities:

 

COVID19 is currently disrupting all facets of life across our country, including the ability to have elective surgeries.  For the past 32 years, the medcom group has strived to provide the best equipment to our patients and facilities.  These years of experience have allowed us to develop cleaning procedures above and beyond the requirements of the Joint Commission and Centers for Disease Control and we have been utilizing them for over a decade.  Rest assured, the equipment you receive from us has been fully disinfected and cleaned to the highest standards.  Additionally, we have processes in place to ensure we are following all social distancing requirements.  We can ship a unit to you and then setup, fit and orientate you to the machine remotely, with no direct contact required.  If you have any questions about our process, please reach out to one of our Patient Service Representatives at 877-301-4276.

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Learn More by Checking Out Our F.A.Q’s

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What Is CPM?

CPM, is also called continuous passive motion. It is a device used to gently flex and extend the knee joint. The CPM machine can be used after surgery to allow joints to move slowly. It reduces stiffness in joints so you can strengthen more easily during rehabilitation. Our CPM machines are designed to provide safe and reliable continuous therapy. Rent your machine today.

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You can count on us to:

• Offer competitive pricing

• Understand the machines we supply

• Help you understand the equipment you receive from us. (e.g.: In-service training, webinars, tele-conferencing, etc.)

• Repair any machine that we supply at our in-house Biomedical department

• Stick around for the long haul. We work to foster lasting relationships with all of our customers.

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FAQ

Can I rent or purchase equipment for personal use? Expand

Yes, the medcom group rents and sells rehabilitation equipment for personal use. We have a wide variety of options available. More than likely, if you have a need, we have a solution. Depending on the equipment, a prescription may be required. Please contact a Patient Care Representative if you cannot find what you are looking for or if you have any additional questions at 877.301.4276.

How does the CPM machine work? Expand

Simply put, it passively moves the affected joint through the Range of Motion (ROM). It may seem counterintuitive but moving the joint soon after your surgery can speed your recovery and decrease the amount of pain. There is almost 50 years of scientific literature proving the benefits/value of the CPM. One of the things that can cause the most pain is the buildup of fluid inside the affected joint. The buildup of excess fluid puts extra pressure on your nerves and can also limit your range of motion by making the joint feel stiff. The CPM helps remove excess fluid from the joint and stimulates blood flow to the area. If your joint is less stiff and less painful, you are more likely to experience a positive outcome. If your doctor doesn’t prescribe a CPM, don’t be afraid to request one.

Why should I rent from The medcom group? Expand

We care about our patients.

Everyone at the medcom group, ltd.® enjoys working with patients. Since 1988, we have worked to make sure people like you have the information and equipment needed to rehabilitate properly and more quickly. Our goal has always been to help our patients resume their normal daily activities as comfortably and as soon as possible.

Most other medical equipment providers haven’t been in business for over 30 years. We have.

Why is this important? The knowledge and experience we have gained from working directly with patients and doctors allows us to make an informed decision for each of our patients. We know if a certain piece of equipment is right for you. If it’s not, or there’s a better mode of therapy, we’ll let you know.

Most medical equipment providers aren’t Joint Commission accredited. We are.

Who is the Joint Commission? They’re the independent institution, with stringent standards, that accredit the hospital where you will have your surgery. In fact, they accredit every hospital in the U.S. Shouldn’t you want all your caregivers to be held to the highest standards?

You can count on us.

• Our equipment is thoroughly sanitized and tested before it reaches your home.
• We provide the information you need to rehab properly.
• We’re always here to answer your questions with our 24/7 hotline. 877.301.4276.

Do I need a prescription to rent equipment? Expand

Yes. You will need a prescription if you are renting or purchasing any equipment from us. Your doctor knows your specific situation and condition better than we do and you need to have their OK before using any of our equipment. The prescription is necessary regardless of if you are prepaying for the unit OR if you want us to bill the rental to your insurance. However, if your doctor hasn’t given you a prescription, we can help you get one. If you have any questions about this policy, please contact one of our Patient Care Representatives at 877.301.4276.

How much do the rentals cost? Expand

That is a fantastic question and one we can best answer by recommending you visit our RENT page for the current pricing of the specific machine in which you are interested. One advantage of working with the medcom group is our CPM rental pricing is all-inclusive*. Ground shipping, soft goods, instructional manuals/DVD’s are included in the price. Expedited shipping is available for a small fee. Please see the RENT page for all of our available options or call 877.301.4276. for answers to any of your questions.

Will my health insurance cover the costs? Expand

Another great question that can best be answered by saying it depends. It depends on your specific insurance policy and the procedure that you are having done. However, the medcom group has been providing patients equipment for over 30 years and we have worked with these companies consistently over that time frame. We have a good idea of what will or won’t be covered. If you would like to bill your insurance company, we submit over documentation for a pre-authorization.

One other thing to consider though, the prices listed on our website are our prepay prices. Due to the time and effort it takes to bill an insurance company, the price we bill them is significantly higher. If for some reason, you insurance company decides they are not going to pay the claim (this includes deductible, your coinsurance, or any other balance that they won’t pay), you will be responsible for the higher amount. An authorization does not guarantee they will pay. Sometimes insurance companies authorize services but later decide to deny the service due to additional information or changed policies, leaving you with the financial responsibility.

One way to avoid this is for you to utilize our special internet pricing and then submit the claim to your insurance carrier. We can provide you with the documentation you will need to do so.

If you have additional questions, please call one of our Patient Care Representatives at 877.301.4276.

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Let us answer your questions today!

Call us at: 877.301.4276
Fax a request to: 888.298.2389